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Request a sick note if you've been sick for more than 7 days.
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Vaccinations
This guide can help you understand the vaccines offered in the UK and when to have them. It also explains how they work and why they're safe and important.
Accessing someone else’s information (Proxy access)
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
Managing your health online (online services)
There are many things you can do online at our surgery.
Self-referral
Refer yourself to a health service such as talking therapies without having to see a GP first.
Just found out you are pregnant? refer yourself to Local Midwives.pdf
Healthy living
NHS advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.
Referral Management Information for Patients
Referral Management Information for Patients
When a clinician completes a referral on your behalf for onward care within a specialist service, it is important that expectations are managed appropriately. Referral pathways and waiting times are determined by secondary care services, and some specialties have significantly longer waiting lists than others. Unfortunately, the practice has no control over these waiting times or referral processing arrangements.
Once we have confirmed that your referral has been sent and it is visible within your NHS App, we will not routinely chase either urgent or routine referrals on your behalf.
If you have not received any communication from the specialist service after 6 months, you may:
- Obtain the specialty's contact details via Home - My Planned Care NHS, or
- Contact the practice, and we will try to provide you with the relevant contact information so that you can contact the specialty directly.
If you have not heard from the specialist service after 12 months, the practice may then make enquiries on your behalf.
We apologise for any inconvenience, but due to limited staffing capacity, we are unable to routinely monitor or chase referrals for patients.
ASD and ADHD Referrals
Please note that ASD and ADHD referrals are not considered urgent referrals.
Once all required documentation has been received, referrals will be processed within 60 working days. The practice will only contact patients once to request any missing documentation. If the requested information is not provided, the referral will be closed.
Patients are also responsible for completing any paperwork required by their chosen provider, including forms available on the provider's website, before submitting their preferred provider choice.
Unfortunately, the practice does not have the capacity to complete this documentation on behalf of patients.
ADHD referrals
Changes are being implemented by ICB to manage long waiting times for Adult ADHD services.
These changes are being directly managed between the ICB, who commission ADHD services, and providers of ADHD services.
Patients are advised that they should not contact their GP practice, as GP practices will not be able influence how patient care is managed once a referral has been made.
Patients will be contacted in due course by the ADHD service supporting their care with any relevant information.
Patients who have waited more than 12 months for an assessment are now more likely to be prioritised, but there will still be some delay due to the many people requiring a service.
Adults who suspect they may be experiencing ADHD symptoms but have not yet been referred to an ADHD service, should consider how urgently they require a formal diagnostic assessment at this time. Referrals will however continue to be made by GPs in line with NICE guidance, where symptoms are consistent with ADHD and associated functional impairment.
We know that many people seeking support for ADHD also have other associated difficulties relating to their experiences of living with ADHD, such as depression, anxiety, or low self-esteem. If this is the case, people can self-refer directly to NHS Talking Therapies in Lancashire and South Cumbria to discuss their options.
More information and contact details can be found here:
If you have any immediate concerns in relation to your mental health, as a consequence of these changes, please call 111 and select option 2, or call the Initial Response Service on 0800 953 0110.
Any complaints can be directed to the ICB using the following email address:
lscicb-fw.patientexperience@nhs.net.
thank you for your patience
Page last reviewed: 10 August 2026
Page created: 15 May 2025
Page created: 15 May 2025